1 reviews | Active since Jul 2018
Renasa not paying approved claims
I have had a claim approved and signed the AOL more than 2 weeks ago and still they have not paid my top up cover to the finance house , this is causing me major issues and costs . The broker has said they committed to pay but nothing has been done .
Good Day,
We acknowledged receipt of your complaint. Please provide us with either your claim, policy or ID number in order for us to assist.
Regards,
The Renasa Team
Good Day,
We acknowledged receipt of your complaint. Please provide us with either your claim, policy or ID number in order for us to assist.
Regards,
The Renasa Team
SPM410639
Good Day,
We have ascertained that payment was made yesterday as your broker only forwarded the signed AOL on 2 August, on which date the payment was loaded. Proof of payment has been forwarded to you. We apologise for any inconvenience caused.
Regards,
The Renasa Team
SPM410639
Good Day,
We have ascertained that payment was made yesterday as your broker only forwarded the signed AOL on 2 August, on which date the payment was loaded. Proof of payment has been forwarded to you. We apologise for any inconvenience caused.
Regards,
The Renasa Team