Renasa do you sleep soundly at night??? Where is your conscience?

After several complaints on your website to name and shame Renasa on their shameful poor treatment of my flood related claim lodged 3rd Feb 2022 they still have only made system generated empty promises! They should be investigated cheating people out of their money. I emailed their CEO had absolutely no response from his office, their ******** assessor Danie Kotze who is trying to cheat me out of replacing my water drenched damaged state of the art close contact show jumping saddle by having it repaired by a back yard mechanic using inferior components on a top class famous brand saddle thus forfitting my saddles manufacture's warranty, impairing the integrity, quality and strength of the saddle which will never be the same, ensuring the saddle to be problematic in future, this after I submitted a report from one of the best saddlefitters in the country, a highly qualified and respected saddlefitter who earned her mastership in saddles in the Netherlands. She clearly reported the saddle should be replaced as it would not be feasible to repair and would surely cause problems later. This report was ignored by Renasa on the ill advice of an ******** assessor who wants to penny pinch! My broker voiced my concerns to them and requested pictures taken of the saddle's damage to the interior as well as the exterior to get more profesional opinions on the saddle's fate but nothing is forthcoming. I should rather have saved all my monthly premiums that I paid to Renasa over the years and invested it elsewhere!!! Then I could use my own money to replace my saddle without the stress and drama that this claim has caused me! My trust in insurance companies are shattered and going forward I will rather pay those premiums into a savings account should I need it the money will be available and no assessor or insurance company will ever cheat me out of it again!