KS
Kyle S

1 reviews | Active since Jul 2011

04 Nov 2021, 09:22

Renasa - Bullies and shortcut specialists

Insurance company bullies you out of using your own service providers, by lowering pay out rates and cutting claimed items.

"Sir we are going to GLUE your damaged tyres, rather than replace them"

2 MONTHS of constant admin and chasing up waiting for my payment and still no result.

Even involving the CEO is fruitless.

0
Replies (1)
Renasa
Renasa's reply04 Nov 2021, 22:46
Official
Good Day,
 
 We hereby acknowledge receipt of your complaint. Please kindly note that a complaints handler will be in touch. 
 
 We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. 

Kind Regards 
Complaints@Renasa