Poor service from Renasa

<p>I had a break in at my property on the 16th June 2016 as listed on my policy schedule from Renasa. The claim is still pending as Renasa had not at any given time let me know that there are pending documents needed. I have been paying them the last two years for their services and have battled to get the claim settled. I have never waited this long and heard the excuses I have had from them. </p> <p> </p> <p>I am am dealing with CI Brokers as my third party broker and they are also stuck in the middle of my claim. </p> <p> </p> <p>I wpuld defnitly not recommend Renasa to anybody I know as its been nothing but frustrating to deal with them as they are so worried about paying out claims and there is no communication from them to their clients. I have been with other insurance companies before and not to mention names but you always get help at out, if you know what I mean. Maybe Renasa should take some tips from other insurance companies out there. There customer relations department should get a kick up their asses. </p> <p> </p> <p>Karl</p>