Poor Service from Bunch of professional ********

I have been battling with this insurance Useless insurance for more than two months they promised to settle for my car which was highjacked i tried everything for them to pay but only excuses maybe they are broke am not sure even their executive is useless I am talking about chris alsworth-elvey ,brian.martin, clinton.mcallister, michael.clack. they will never respond even if you ask for their assistance they will never respond to you. as for complaints department I don't want to talk about them. if you with Renasa insurance run run run they are so quick to debit your account but hard to cover you when you need them. South Africa this is just a bunch of professional ********.