EE
Eugene E

1 reviews | Active since May 2017

23 May 2017, 19:14

Payout is wrong and no intention of fixing it

<p>I had insurance with Renasa, what a bad experience.</p> <p>My fiance had an accident with my Isuzu bakkie last year.</p> <p>It took months for them to pay me out, although it was the wrong amount.</p> <p>Me and my broker was trying to fix this but they have no intention of fixing it.</p> <p>They just leave me with the trouble although I was insured for it.</p> <p>What a bad experience when you pay insurance for the day something bad happens</p> <p>and then when it do happen the insurance doesn't pay out what you were insured for....</p>

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Replies (1)
Renasa
Renasa's reply24 May 2017, 13:18
Official

Dear Eugene

We are sorry to hear about your experience. Please can you send us your claim number in order for us to investigate.

Regards

Kaylin