1 reviews | Active since Aug 2014
Pay out delayed
<p>After signing AOL documents on 24/01/2017 my pay out was to happen 24/02/2017 as per them. On 09/02/2017 I sent a mail to confirm if all is on track and in process, the came back to confirm payment will be finalized on the 24/02/2017. On the 20th I sent another email "I want to confirm that payment will reflect by 24/02/2017 as planned?" They responded that they can only confirm on the 22nd. No feedback received on the 22nd. So on the 24th (the payment due date) I sent a mail to confirm if the payment will reflect. Feedback received: "Accounts department confirmed Monday Latest." Today is monday and still no payment.</p> <p> </p> <p>This is very unprofessional service I have received from Renasa - I did not waist time with signing the documents why are they delaying the payment. They had a month to ensure the payment is made, if this is the way anybody is treated I would never recommend anyone to take insurance with them.</p>
Good Day,
We confirm that payment was released on 27 February 2017. We now consider this matter settled.
Regards,
The Renasa Team
Best regards,
Good Day,
We confirm that payment was released on 27 February 2017. We now consider this matter settled.
Regards,
The Renasa Team
Best regards,
