Pathetic

<p>More than 3 weeks ago our house got broken into and that same week we sent through al the documentation that Renasa need,</p> <p>The Assesor came out 2weeks after that.</p> <p>We explained to him that we need this issue to be resolved A.S.A.P. due tp the fact that I am studying via a correspondence course, which means I need a Laptop as mine got ****** with the burglary.</p> <p>More than a week on after we have emailed them on a daily basis the Assesor told us he needs more info.</p> <p>Happily we obliged and send it through, Now today we got told He is finalizing his report and after they let us know what his report says, it will take about 3 working days for a payout.</p> <p>As it stands I am already 3 subjects behind in my studies and they know about this, but it is as if they just don't worry. They even told me that in the meantime I should go and buy a new laptop. I dont have that kind of money laying around. </p> <p>We previously never had such a problem with Renasa.</p> <p>And now I had to resort to this.</p> <p>And from what I have seen on previous reviews the "Renasa Team" only respond about a month after a complaint has been logged.</p> <p>I dont expect much from this.</p>