RF
Ryan F

1 reviews | Active since Sept 2021

08 Sept 2021, 11:09

Legit or not

First accident they fix my car beautifully...second accident oh sorry this is not covered that's not covered but it's the same policy??? How can you fix it first time and then second time not??

0
Replies (1)
Renasa
Renasa's reply08 Sept 2021, 17:43
Official
 Good Day,
 
 We hereby acknowledge receipt of your complaint. Please kindly note that a complaints handler will be in touch. 
 
 We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously. 

Kind Regards 
Complaints @ Renasa