I have been waiting for 10 months for a response

complaint about claim with SPM 206659<br> <br> Renasa's client bumped into my car on a stop sign, where he had to stop he did not stop, that is when he bumped into my car. we agreed that we were going to claim a Third Party Insurance. I sent all the required documents to Terri Wilson who later referred me to Irma Erasmus, who requested me to send 3 quotations on the 16th of February of which I sent to him. on the 26th of February I followed up with Irma who said I should wait for 5 working days. After 2 months, I contacted Irma again via email, who still said that \ <br> We still await our Insured's Repair Invoice to enable us to do the 60/40 apportionment. Once received we will revert."<br> <br> Since then I have been waiting for their feedback"