DG
Danielle G

1 reviews | Active since Mar 2022

03 Mar 2022, 10:49

Disgusting service.

The most disgusting insurance I have ever had to deal with. DO NOT sign up for this insurance. I deal with a lot of insurance companies and this one is by far the worst insurance company I have ever dealt with. Shocking experience. They will do absolutely anything and everything to avoid payment.

They tell service providers to do the job and then refuse to pay before 30 working days unless they are offered a discount.

Appalling, avoid this company at all costs.

0
Replies (1)
Renasa
Renasa's reply03 Mar 2022, 17:03
Official
 Good Day,
 
 We hereby acknowledge receipt of your complaint. Please kindly note that a complaints handler will be in touch. 
 
 We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. 

Kind Regards 
Complaints@Renasa