Bad service from Renasa insurance

Claim number SPM897414 | SPM897415 Due to cable theft in October this year I had a power surge in my street. My garagemotor blew, as well as my kettle and induction stove. In spite of me being a loyal client for 20 years, hardly ever claiming, they refused to pay out a cent, in spite of my electrician writing a thorough damage report. I immediately cancelled my debit order with them, and managed to get much better coverage at another company while saving R400 per month! Stay away from Renasa, they will try every trick in the book not to pay out your claim, when you need it the most, regardless of how long you have been a paying client.