Bad service

My husband was in a smash and grab on 10 October 2025 it is 06 November today and still nothing, no repairs on my car yet. He gave the work to a panel shop who does not want to do a full assessment in front of me so I told them I will not leave my car there because you cannot trust them. The assessor take weeks to make a decision only to let me know I must get another quote. Now I have to run around for quotes because the assessor is to busy. The premiums is high but their service is bad. My window is also shattered but they could not care less. Next week it will be 5 weeks. I will not recommend Renasa to anybody not even my enemy.