JP
Jeanette P

1 reviews | Active since Jun 2019

14 Jun 2019, 11:17

Bad service

My car was ****** on the 15 of April and stille strugling to get my car fixed properly the assesor reckeons me it cant bethat much damaged in an half an hour time. My car was stripped in the inside mydash they tried to take out. now that i went and got my it was not fixed as it shouldve been. The alarm system central locking my radio was still out nothing was properly fixed. When i took the car to someone else as i was told by the assesor, now he does not want to pay the full price. He said is no need to replace the dash because my car is an old model. Why do we as clients have to pay redicules prices fir insurance if they dont want to fix the problems and see to it that it is in a condition it was before it was ******. It is un acceptable and unfair. I just want my car the way it was. PLEASE PLEASE Please PLEASe

0
Replies (4)
JP
Jeanette P's update14 Jun 2019, 11:30
Reviewer Update
Oh and another thing they dont pay full only 20% of the prices. The company's are not allowed to put their markup on the services they give. So that is why we get half jobs because they not want to pay..!!!,!!! 
Renasa
Renasa's reply14 Jun 2019, 12:24
Official
Good Day

We acknowledge receipt of your complaint. Kindly provide us with your claim, policy or id number in order for us to assist. 

Kind regards, 
The Complaints Team

Best regards,

JP
Jeanette P's update14 Jun 2019, 13:47
Reviewer Update
*** Pieter prinsloo. Please sort this it iz starting to cost money out of my own pocket and i am getting fed up. The broker is doing everthing in her power to assist. Happy with my broker and cant say anything good about the insurance company so far. Especially about your assesors or the panelbeater who did my car the first time. 

Renasa
Renasa's reply17 Jun 2019, 11:17
Official
Good Day

We are tracing your claim and will revert. 

Regards,

Best regards,