RN
REAGAN N
1 reviews | Active since Jan 2019
25 Jul 2022, 11:47
A terrible disappointment for an insurance company
I'm still waiting for feedback on my previous disappointment with renasa. Please can someone call me. Not one person has called me from the time I have escalated my complaint. Not customer satisfaction. No customer engagement. No empathy. It's just very sad.
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Replies (1)
Renasa's replyOfficial
26 Jul 2022, 12:35Good Day,
We hereby acknowledge receipt of your complaint. Please kindly note that we are looking into your complaint and will be in touch.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers.
Kind Regards
We hereby acknowledge receipt of your complaint. Please kindly note that we are looking into your complaint and will be in touch.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers.
Kind Regards
Renasa's reply26 Jul 2022, 12:35
Official
Good Day,
We hereby acknowledge receipt of your complaint. Please kindly note that we are looking into your complaint and will be in touch.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers.
Kind Regards
We hereby acknowledge receipt of your complaint. Please kindly note that we are looking into your complaint and will be in touch.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers.
Kind Regards