1 reviews | Active since Feb 2018
3rd Party claim SPM373512
Still at it waiting for my vehicle to be fixed no apology from Marionette Reid from Renasa for all the inconvenience one has had to go through its the 7th Feb incident happened 19th December 2017 Still waiting insure with insurance companies that know what they doing today I received an email from Shaleen Ncube asking for more documents so I guess this takes years to resolve because had I been asked all documents a month ago or weeks back then should everything but yet again this is what you get it wasn't your fault that they client hit into us
Good Morning Ms Ngcobo
Please be advised that in order to process the claim there are documentation that is required and such documentation was not available.
The claim shall be processed upon receipt of all the documentation.
The claims technician, Ms Reid has communicated with you in order to assist you in processing the claim and please take note that she did not initially request the documentation from you and has only received the documentation on the 5th of February.
thank you
The Renasa Team
Good Morning Ms Ngcobo
Please be advised that in order to process the claim there are documentation that is required and such documentation was not available.
The claim shall be processed upon receipt of all the documentation.
The claims technician, Ms Reid has communicated with you in order to assist you in processing the claim and please take note that she did not initially request the documentation from you and has only received the documentation on the 5th of February.
thank you
The Renasa Team