Review RemoteGIG hub: These guys are either an absolute **** or had a major admin glitch since I got NO service from them after paying their fee and only get reference numbers for refunds that never got actioned

Review RemoteGIG hub: These guys are either an absolute **** or had a major admin glitch since I got NO service from them after paying their fee and only get reference numbers for refunds that never got actioned. My first request for a refund was on 8 March after at least 5 requests to process my payment and provide me with the 24 hour service as claimed on the web site. Received no service, answers as to the total lack of service or refund as yet.