Unit 69 Saratoga, Lonehill, Johannesburg, Gauteng

First Hellopeter Review dated 21 October 2020 Unit 69 Saratoga - J. Narainsamy Remax Fourways in Johannesburg deducted Electricity overcharges (R2226.35) from my deposit. They also deducted cleaning expenses (R1050) even though the agent expressed his satisfaction with the clean state of apartment at handover. An amount of R583.40 was also withheld with no explanation. I sent a recon to Remax on 14 September 2020 and there is still no resolution. My query with electricity overcharge has been ongoing since date of occupation of the apartment in July 2018

Second Hellopeter Review dated 23 November 2020 Unit 69 Saratoga, Lonehill, Johannesburg, South Africa My review to Remax Fourways dated 21 October 2020 refers. RE/MAX of Southern Africa responded same day. I was requested to send a mail to their QA Department to the address supp**** for further investigation. The mail was sent to their QA Department on 21 October 2020. No response received from RE/MAX of Southern Africa.

Conclusion: Extremely shoddy customer service from Remax and their service provider Landsdowne Managing Agents. They simply did not care about me. All they care about is serving their masters/principals. What a shame!