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Dorah M

1 reviews | Active since Feb 2021

28 Apr 2021, 23:03

Unhappy Buyer who feels ******/sold lies by an Agent

I am frustrated and stressed. I am paying for a house I can't move in. I bought a house in November 2020. To my knowledge the house was not occupied.. The house was transferred into my name on the 26th February 2021. I taxed the Agent.. to let him know that the transfer of the house is successful and I need the keys. We met at the house the next day. To my surprise, he now telling me that there's no electricity. Him and the previous owner they been calling Eskom to reconnect the electricity. I took The REF number and called Eskom. ESKOM is saying, the previous owner tempered with the meter. The owner is a poor buyer! From 2018 history. Now the owner is fined R6052. 00 The owner and The Agent dispuse the fine. The agent says, the owner is refusing to buy. But only communicating when i call him

I want to know if the Electricians used by Remax are legit. Why the Electrician did not pic that up? Is the COC provided, legit?

0
Replies (4)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply29 Apr 2021, 09:25
Official
Good Day Dorah. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za 
DM
Dorah M's update29 Apr 2021, 23:40
Reviewer Update
Good day. Thank you for the response. I will send an email to your QA department. However please note that, I have sent an email to Remax Customer service and asked for it to be forwarded to the relevant department.
DM
Dorah M's update30 Apr 2021, 00:27
Reviewer Update
Kindly assist with the correct email address
DM
Dorah M's update04 May 2021, 04:07
Reviewer Update
Good day, I am still waiting for the response after I have sent an email.

Please note that, Remax Agent, bought the COC or the COC that was issued and submitted to the attorneys by the Agent is ****.
On the 28 January 2021 when the COC was issued, him and the buyer knew that Eskom disconnected the electricity. I am saying this because the first REFERENCE NUMBER they recieved from Eskom it was in January 2021.

Your urgent assistance will do.