aB
andrew B

1 reviews | Active since Mar 2009

13 Apr 2021, 18:50

****ty service

Worse experience ever. I have a 7 month old that goes everywhere with me as she is clinically blind. I was in contact with Alexander Mogridge. when we met I advised him of my daughters condition as we viewed a premises I was interested in purchasing. until i was advised that the levy is the equivalent of a small fortune. as we left i explained it would have to be viewed by my wife but if he had other property I would be happy to view them as well. I was notified of a second property via whatsapp, we confirmed a viewing time. I also notified him that i would not be interested in the first property due to the levy. @ 17H50 i was sitting outside the new viewing. @6pm he still had not pitched, i tried calling him several time with no answer. @18H13 he called me. I was advised that he was not tending the viewing but his partner was. So now i am in a car with an irritable baby and an estate agent that knows whats cooking but could not care to arrange anything correctly. I will be sending a copy of this to all my friends Family and club members. It is the most pathetic service ever

0
Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply14 Apr 2021, 10:33
Official
Good Day Andrew. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za