Terrible Principle

<p>Remax Lephalale</p> <p>Rented a house from Remax Lephalale. Never missed my rent and always paid the rent BEFORE month end. When it came to paying out the deposit, it all went terrible from there.</p> <p>Before we can get our deposit, the full municipal rates had to be paid - no issue there, its alfer all in the contract. As the municipality's accounts are 2 months behind, we waited for 2 monhts until we received our final bill and paid this. In the mean time, a new tenant moved in the house and the new tenants had the account registered with the municipality. We have been in contact with Remax Lephalale from day 1, stating we are waiting for the final municipal account - all on email. We paid the last bill and informed Remax (Barend Maartens is the agent). Remax paid us our deposit MINUS the amount owing to the municipality. </p> <p>They decided to pay the municipality without notifying me, and with the knowledge that we are waiting for the final bill (this was communicated more than once - weekly)</p> <p>The response that we received from Remax is that the Principal instructed to pay the municipality. They adivsed us to go to the municipality and get the credit back from them. </p> <p>This is an impossible task as I have moved to Polokwane - nowhere close to municipality of Lephalale.</p> <p>Its now more than a month and a half and its still not resolved - not returning emails or phone calls.</p>