1 reviews | Active since Nov 2010
Shocking Service!!!!!
I have leased from major agents in my area,but never have I had an experience like the one I have had with Remax.From the day before I moved in,there have been constant issues. Before moving in, there was an issue with the entrance to the property. I was promised this would be fixed prior to moving in.This was not done.The day before moving in,I was told that I could not move in due to an issue between the owner & the agency.After this was resolved,I was given the incorrect banking details for the rental payment & then had to trace the payment at the bank to try reverse it.After this there was then an issue with the electricity payment.The agency had emailed me to tell me I had not paid & would have my electricity disconnected if I did not pay the outstanding amounts.This again was an error on their side & they had my money & had not allocated it accordingly.Unfortunately the unit I am renting is very conveniently situated & due to this I signed a renewal in Dec.They have only now come to me with changes to the lease after I have signed.For the last 4 weeks I have been requesting a copy of the inspection list, only to be told I did not submit one,or I must check mails.Unacceptable!
