Remax Town and Country Randfontein poor service delivery

If I could give Remax Randfontein a minus five or less rating, I would. I have found their service to be completely abominable. As a tenant, they have treated me with no respect, an example of this being sworn and screamed at over the telephone by the rental manager (Simon Steenekamp) and told that my concerns were irrelevant. I was told to “get to the point because I don’t have time for your S***”, after I had been struggling for one month to get help with maintenance issues. Furthermore, I have been accused of not paying my rent on time due to their negligence in not updating their records. In addition to this, the individual responsible for maintenance repeatedly missed appointments without informing me beforehand. I am utterly shocked by the service delivery of this rental agency given their prominence in the real estate industry.