Remax ****** me and must pay back my money.

I have experienced unfair treatment from Remax Northland in Polokwane. After so many weeks of being taken pillar to post when I wanted my deposit back, yesterday they transferred into my account an amount which I don't know how did they figure it out. Out of R13,2k deposit plus R6 930 that I had paid upfront for November rental since I have moved out end of October 2019, and they promised me that I will get it back together with my deposit, then yesterday I received only R7656.92. It doesn't make sense at all. They never even bothered to send me both the entrance and exit assessment reports which may determine the cut of my deposit. But because I know i found that house and how I left it, I strongly believe that none can eat my deposit up to R12 000. They ****** me and action must be taken. I want my money.