LX
Letheni X

1 reviews | Active since Nov 2010

27 Dec 2021, 13:17

REMAX- repulsive, selfish service

As a first time Remax client the whole home buying experience has been nothing but repulsive, I am sickened by the fact that a representative of Remax would pursue selfish gain over compassion and empathy especially given that many individuals have had to live under such stressful and unpredictable times over the last few years, in addition there were guarantees made like; I won’t hear the people upstairs, the social braai behind your unit is never occupied; however upon occupation this is definitely not the case.

Purchasing a home is a big commitment emotionally, financially and otherwise and in most cases is supposed to be an exciting time, however as a first timer with Remax this whole experience has left a bitter taste in my mouth and has painted such a raw picture of the real estate industry.

I can safely say that I will not be recommending anyone in my circle to Remax in any capacity; furthermore I’m eagerly counting down the months to when I can put this grudge purchase on the market and settling into a home that I am both happy and comfortable with.

0
Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply06 Jan 2022, 14:07
Official
Good Day Letheni. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za