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marcel.harlim marcel.harlim

1 reviews | Active since Jul 2016

02 Sept 2021, 14:32

REMAX Pietermaritzburg!!!! Why have a leasing agency of this is the service we get???!

Remax Pietermaritzburg.

My current Tenants that Remax placed in my property while I was overseas had defaulted on rent for 3 months before remax alerted me on the matter. Now they are *******ly occupying my property after the lease has expired over a year ago and a half ago!!

Not to mention that rent owed to me is now sitting at 90k. They have not been paying lights and even that cost with the municipality has not been paid!

Remax has been totally useless in helping me. They have wiped their hands of this situation!

I've had to pay my own lawyer to get People off of my property that Remax put in.

I know I had to be put through a proper screening process to rent a small flat from remax. How did these people get placed in my property. I'm 100% sure there was no back ground check done to these now Squaters.

The whole point of having a leasing agent is to ensure a situation like this never happens.

My furniture landed from overseas last week and I had to store it else where due to the fact that these people are still *******ly occupying my property!

Where does my furniture go to now?

The remax staff at PMB to say they have dropped the ball is an understatement.

My wife and kids are staying with my inlaws while friends of mine allow me to stay with them closer to work. All these unescecarry headaches thanks to the amazing professional staff at Remax!!!!

They have wiped their hands of this situation and have left me to fight it off myself. I had to produce 3 pay checks as well as 3 months bank statements for a flat. How did these people get in!

I have seen adverts on Facebook where remax helps with lawyers fees etc, Not the case with REMAX PMB.

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Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply02 Sept 2021, 14:34
Official
Good Day Marcel. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za