Remax norhlands

Thinking that it is hassle free to get a house on rental thru an agent, but remax northlands has just been a disappointment. They promised that the owner will fix things which need repairing once i move in, however they now claim that the owner is refuing to do so and refuse to set up a meeting with the owner. The owner claims not to have been aware of these repairs promised by remax. Unbelievable