1 reviews | Active since Dec 2019
RE/MAX Dazzle
William from RE/MAX Dazzle.
My property was sold and getting closer to the registration the agent started to ask if the purchasers can move in on an earlier date. I did my best to see what we could do from outside but we couldn’t help out. With everything getting closer to registration we managed to arrange to be out on the 30th of November at about 12:00. The agent communicated with me multiple times to see if we could be out earlier on which I responded every single time by explaining that we will only be able to be out round about 12:00 but if the moving company is late we will do everything in our power for 13:00 and if by any chance we do finish earlier we will let them know (the agent).
I managed to get the keys the previous day 29th late afternoon and to see if we can get things done faster we rented a trailer and started to move on the 29th up and until 23:00. William called me 08:30 to inform me that the people moving in are in front of the gate and I need to open for them and then he asked me that if it will be okay if they can start unpacking on the lawn. So to put everything in perspective there were only limited space due to the fact we stayed in an complex… I responded with a clear NO but who am I?? he told me that they will go to a different unit in the complex and they will start to unload there. The short of that it did not happen. So roundabout 09:00 there was people outside my previous unit complaining and insisting to start to move their belonging in….
They ended up by taking everything in to the garage!!!!!
When I called William he told me that I agreed on 09:00 from the beginning and that it is what it is. I did lose my cool and told him that he’s lying and that the original timeframe was as explained above.
I am still not happy an didn’t even get an apology from them.
