Remax central

Bongi Mazibuko is a real estate agent who works for Remax central.

Self proclaimed agent who isnt fairly firmi**** with her job.

1. Bongi never mentioned an admin fee. 2. She claimed the admin fee was on the application forms (which it wasn't and I have proof.

Incident: I contacted Bongi Mazibuko with the interest of renting an apartment.

The legalities of Remax to a customer were signed including the credit check etc.

Financially we negotiated with the landlords in which Bongi Mazibuko assisted to pay the deposit in two months which was accepted by the landlords.

The lease was sent to us which included the exact negotiated method of payment tailored for us.

Landlord fixed what was meant to fixed based on the email I sent to him with our concerns.

Landlord contacted us and everything was sorted all that was left was for us to sign.

1. Bongi Mazibuko had a problem all of a sudden with the two month payment method because "her December won't be as in without the full deposit because she needs her commission" based on a recorded phone call I had with her.

2. Above i mentioned that Bongi didn't tell us about the admin fee until the time of viewing which was mentioned in passing. As mentioned above the admin was also not mentioned on the application form. Bongi Mazibuko said "why didn't I ask if there's an admin fee" based on a recorded phone call I had with her.

I sent Bongi Mazibuko an email regarding the admin fee and elaborated our concerns.

A recorded phone call between me and Bongi Mazibuko the following day "you blaming me about the admin fee" I declined and told her we will pay for it it's fine.

Bongi Mazibuko on recorded phone said Remax central needs to do my credit check because apparently it was never done in which I have emails and phone calls that it was.

Bongi Mazibuko said on a recorded call that apparently the landlord would like to pull out because we didn't want to pay for the admin fee (which we said we would).

The next day we received a new lease with the tailored payment method which we negotiated with the landlords.

Bongi Mazibuko cc the landlord on the email which the landlord explains that we should sign before 12.

I contacted Bongi Mazibuko a recorded phone call Bongi Mazibuko explains " Tshepo don't sign the lease because the landlords are not sure" you blamed me about the admin fee so they not sure" we had to wait for you at the viewing" "landlord pays someone's deposit for them" they don't even know you.

Later that day I received a call from Bongi Mazibuko manager. She said she wasn't aware that they have to perform a credit check on me again and why it still hasn't been done.

The next day my roommate contacted me after contacting Bongi Mazibuko explaining that the landlords pulled out.

I contacted the landlord in which he mentioned that Bongi Mazibuko advised them not to sign the lease because of our financial problem.

This problem occurred directly after I emailed Bongi Mazibuko explaining why we won't pay for the admin fee and IV got phone between myself and Bongi Mazibuko the manner of this problem was handled unprofessionally and is really sad given the fact we were meant to move in in 2 days.