TS
Taybah S

1 reviews | Active since Sept 2021

22 Sept 2021, 22:37

Remax bunch of ******

I would not recommend Remax if you are a first time buyer. Actually I would not recommend them at all!! I was *****ed into putting in an offer for a house that had no COC , the previous owner owed over half a million to the municipality and the estate agent (Derek Ravenscroft) did not disclose any of this information, I’m assuming he didn’t bother to do any kind of checks. All he was interested in was getting his commission, he put pressure on us to provide all our info to get the bond approval, but when the process was handed over to the transfer lawyers the whole process haulted , we had already moved in and started paying occupational rent. The process started in March and we moved in by June because I was 8 months pregnant and wanted to be settled before the baby came. We are now almost in October and still stuck because the owner cannot settle his debt and the process can’t go further if that’s not done. Derek is nowhere to be seen and doesn’t take our calls. He doesn’t even have the decency to assist us in finding a new home, even after we spent close to 50k on upgrades on a house that we will not own. We will never get our money back! But Derek lives on conning people and making a lot of money doing so! Save yourself and don’t deal with Remax they are a bunch of ******!!! The point of earning your commission is to actually do the damn job.

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Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply23 Sept 2021, 08:26
Official
Good Day Taybah. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za