Remax Agent extremely rude

I was interested in purchasing a property and was assisted by Ms Nasreed Mohamed from the Harrismith branch. Unfortunately, my experience was very disappointing due to her unprofessional conduct.

I asked simple questions regarding the electricity supply at the property. Ms Mohamed took more than a week to respond, which already indicated a lack of preparedness. When she eventually called me, instead of communicating professionally, she spoke in a rude and dismissive manner. She questioned me by saying, “Don’t you receive emails?” rather than politely asking whether I had seen her email.

When I raised my concern about her tone and sarcasm, she went as far as falsely accusing me of swearing at her, which is completely untrue. This interaction was uncomfortable and unprofessional.

As a result of this experience, I have decided not to proceed further. It is unfortunate that the seller who advertised through Remax may lose a serious potential buyer due to the conduct of the agent. I will also ensure that the seller is made aware of the reason for my withdrawal.

I strongly believe that Ms Mohamed requires training in professional communication and client engagement.