RE/LESS of Southern Africa!!!!!!

I had the displeasure of dealing with numerous estate agents - most unprofessional, lack of email communication between oneself and future customer, courtesy calls are unheard on any kind of level, the list is ongoing and the frustrations dealing with this industry seems dismal to say the least!!!! What happens from the moment these rentals get published for rentals in Cape Town & surrounding areas???? The agents sit in their offices or now more recently 'virtual' offices, doing what, heaven knows? It's an absolutely huge joke on how they function. My first contact was 10/1/2025 - today 15/1/2025 I get informed via email that there is already an approved application, but I've never been given an opportunity after I asked on my first email for an application to complete for consideration on the unit advertised. EAAB should seriously start investigating how these estate agents work, they will find huge discrepancies and total lack of work ethic!!!!!!