Relax Dekloof-Racial profiling and unprofessional Agent

Sure! Here’s the revised version with that added:

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On February 25, 2025, we had a house viewing with an estate agent named Chimmy. From the start, she was rude and uninterested in answering my questions. On the day of the viewing, we left home at 16:45, but our GPS was confusing, so I called Chimmy for the location. She was dismissive, saying she was busy with a client. After multiple calls, she finally sent it at 17:10.

When we arrived, Chimmy was escorting another client out. I greeted her and attempted a handshake, which she refused. Instead, she lashed out about us being late and rushed through the process. I immediately felt unwelcome, but my partner and his brother proceeded with the viewing. Chimmy barely acknowledged us and seemed uncomfortable, especially toward them as Nigerian men. Her attitude strongly suggested racial bias.

This experience deeply affected my partner—he now avoids viewings led by white agents. It’s disheartening that he feels his money is accepted, but he, as a Black man, is not. Unfortunately, racial profiling in Cape Town’s real estate industry is common, and Chimmy’s behavior reinforced that. No one should have to face such treatment when searching for a home.

If your agency does not want to deal with certain people, kindly make that clear so we don’t waste our time or invade your space. Everyone deserves respect when looking for a home.