MM
Moyomhle M

1 reviews | Active since Dec 2019

09 Dec 2019, 16:42

RE: [INSPECTION#180077] Shingwedzi lodge 2

Hi,

Hope you are doing great.

I have been renting a room at Shingwedzi Lodge in weltevreden park under RE/MAX agents (krugersdorp branch). I paid every invoice given to me and I can produce all proof of payments for all invoices sent to me but yet when I told the that I am not going to renew my lease they told me that I am in arrears of R1 680. Which they could not provide me with the documentation for that money but they only told me that the Municipal rates increased and sent me a Municipal rates statement.

I told them that my rent is not subjected to any municipal escalation and the Municipal rates statement should be directed to the owner not me as a tenant.

They did not send any rental increase notice before telling me that I am in arrears.

We moved out of the flat on the 29th of November and handed over all the keys, but until today I have not received my Deposit refund of R 8 600.

The inspection documents were sent to me and I did not dispute anything.

I am extremely not happy with above issue, please assist.

Please see their contact details below:

Lecinda Cloete RE/MAX Town and Country Sales, Rentals, Retail, Body Corporate and Commercial Rental Portfolio Manager o: *** | f: *** Krugersdorp Witpoortjie Randfontein Herm**** 246 Voortrekker Avenue, Monument 107 Trezona Avenue, Witpoortjie 146 Greenhills Avenue, Greenhills Optimum Centre, 10 Main Road, Onrus 2A Broad Street, Herm**** We also specialize in plots and farms in Magaliesburg and surrounding areas! PLEASE NOTE: Should you receive any e-mail or SMS advising that our banking details have been altered or changed in any way, it should be ignored & reported as ********** activity immediately. We urge you to verify banking details telephonically with us prior to making any payments or deposits. Visit us at www.remax-townandcountry.co.za or follow us on

Kind Regards

0
Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply09 Dec 2019, 16:49
Official
Good day  Moyomhle. We apologise for this bad experience & would like to follow up on your behalf. Please email our QA Department so they can keep you informed. HelloPeter doesn't display email addresses, so I'll have to break it down: remaxqa (at sign) remax . co. za.