put out on the street thanks to remax properties and their heartl

<p>Our nightmare started about 9 months ago with a lady named adri koekemoer who was the rental agent on a property that was advertised for occupation 1st of April 2016, we handed in our notice period with our landlord we had at the time and was set to move in on the 1st, we had many emails back and forth and we were under the impression that all was sorted out, my husband called adri around the 24th or march only to then find out with less than 7days we had no place to move to and that we would be left on the street as she and remax failed to inform us that there was issues with this property even though our deposit was paid in full and there was no problems on our end. Eventually we had to put our stuff into storage which remax never compensated us for and had to pay the removal company again which remax turned a blind eye to. 1 month later remax offered us a place which was double our budget but we had no choice as we were staying in my mother’s lounge and living out of bin bags, again we paid the extra deposit with no augments we were told to take a 6 months lease and promised by the time the 6 months was up our original house would be sorted out and we would be able to move in there, we then received a email asking us to please vacate the premises by the end of October with no call from remax again showing us the terrible service. We now stand with no place again because of remax and there are no managers that want to assist us, remax is sitting with our deposit and enjoying the interest been built up on the money while we as honest tenants pay our bills and still get treated like ****, where is the excellent service remax promises their customers?? Or is it just about getting as much interest of the customer’s money as they can? While their customer stress and suffer, please can someone assist us as we will not allow been put on the street again due to remax and their **** service.</p>