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Phela M

1 reviews | Active since Mar 2014

16 Nov 2020, 21:17

Poor Service Re/max Little Falls

Re/max Little Falls

When we moved in to the property in Little Falls, we had good service from Fran so big ups to her! Funny when you move in to a property your deposit and rent are expected to be paid on time right!? But when you move out you have to contend with worry about whether or not you deposit is going to be paid on time, or how much of your deposit you're actually getting back.

I must say the service we've received after moving out is shocking, I've never in all the years of renting property written nails on a wall on a snag list, which we initially found when moving in, now we're having to pay for the full painting on the walls and a significant amount taken from our deposit. So the owner has basically scored a new paint job for something we found on the property.

The service post moving out, rude! And the payment still not made. Not impressed with the post service from re/max Little Falls and how the exit inspection was conducted!

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Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply17 Nov 2020, 10:55
Official
Good Day Phela. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: qa (at sign) remax . co. za.