No interest in customer service

A few months ago my husband and I listed our property in order to purchase a new property. We didn't sell our house but was relieved because we decided afterwards that we wanted to rather rent it out. Unfortunately for us we got suckered and signed a RNS listing agreement which gives every ****** estate agent around town the right to list your property on their website (something we will never do again BTW ) . The contract expired in May 2015 and ever since then I have been emailing the adverti*****ts knowing the person responsible would receive it and remove the listing. After several attempts I have had enough and hope that this matter now reaches the appropriate person at Remax's head office, because for such a big company to have such poor administration processes is really shocking to say the very least! Note that I followed the same process with the other agents and they at least had the decency to remove our property from their listings upon my request. Wish remax had the same ethics.