Lease In Strandfontein

Item: RE/MAX of Southern Africa
Rating: 1
Author: Jay L

Terrible Service received from remax impact in grassypark, never heard or seen such terrible assistance in my life before, up to date no refund was paid of 20k also no responses from Fabian, Robyn and Tracy these people claim they doing there job but nothing is coming together it has been more then 24 hours since nothing is coming to a conclusion as per Trevor the Boss as they claim asked for this lease to be cancelled and funds to be paid yet nothing is being done im sending emails on top of emails whatsapp message just promises if they do respond im so fed up of waiting the house they asked me to move in looks like a dump its disgusting, living in this pandemic i can never allow myself and my kids to live in such a ***s nest no ways. Iv requested my money back and all they do is promise promise im pushing for legal action on this

Helpful (0)

Replies (5)

RE/MAX of Southern Africa's replyOfficial

10 Dec 2020, 14:13

Good Day Jay. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: qa (at sign) remax . co. za.

RE/MAX of Southern Africa's reply10 Dec 2020, 14:13

Official

Jay L's updateReviewer Update

10 Dec 2020, 17:02

Still no reply from any of the staff at remax grassypark, spoke to Fabian the Agent this morning and he rep**** with a voice note saying his currently busy sorting this with a broker of his, what has this got to do with a broker when the boss has advised to provide a refund, also I need this in writing not just telephonically. This people is soooo poor at assisting people they might as well shut down there business playing with people hard cash is so sad, i have pictures of the house they expected me to move in and i will post it on facebook soon for the whole word to see what dump they expecting my kids to live in at this pandemic we are in. They will eventually answer me if they think they getting away with this big mistake

Jay L's update10 Dec 2020, 17:02

Reviewer Update

RE/MAX of Southern Africa's replyOfficial

11 Dec 2020, 08:21

Hi Jay, kindly advise if you've sent through the details of your complaint to our QA Department as we'd like to investigate this matter.

RE/MAX of Southern Africa's reply11 Dec 2020, 08:21

Official

Hi Jay, kindly advise if you've sent through the details of your complaint to our QA Department as we'd like to investigate this matter.

Jay L's updateReviewer Update

11 Dec 2020, 08:45

I emailed your WA department yesterday as requested

Jay L's update11 Dec 2020, 08:45

Reviewer Update

I emailed your WA department yesterday as requested

RE/MAX of Southern Africa's replyOfficial

11 Dec 2020, 08:59

Thank you Jay, we will follow-up with our QA Department.

RE/MAX of Southern Africa's reply11 Dec 2020, 08:59

Official

Thank you Jay, we will follow-up with our QA Department.