I will never trust remax

I just want to add on what people are saying about this company. I was relocating from a different province at the end of November 2012. I saw a house to rent that remax had advertised. The mentioned house was in Hout Bay. I never viewed the place by myself. I paid 25.000. 12.500 for the deposit and 12.500 for December. MaryAnn Purdon was the rental agent. When l arrived l did not like the area. I did not even like the house. It had no yard and even had a room where l would have to lock myself in when scared. I told her immediately l did not feel safe in that house and therefore l did not want it. She left the keys. I had to find storage for my belongings where l lost valuable items. MaryAnn Purdon never responded. She never even offered to find me another place to move into. She just did not care. I never got a single penny out of my hard earned money. I will always warn anyone about this company especially about MaryAnn Purdon who seems sweet until she has taken your deposit. I believe she should have tried to keep me as a client. She should have found me another place or given me my money but no one cared.