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Benita M
1 reviews | Active since Jul 2020
31 Jul 2020, 15:23
Frustrated
I had a very bad experience with Remax Eagle Pretoria West Agent who took my money from the tenant and used it for her own benefit. She is now refusing to pay me back. I informed her that she does not give me a choice but to report her to Remax. Now I understand why she did not worry because I wrote a detailed email to *** complaining about her actions but they also seemed not to care as they did not even respond or acknowledge receiving my email.
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Replies (3)
RE/MAX of Southern Africa's replyOfficial
31 Jul 2020, 15:48Good Day Benita. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: qa (at sign) remax . co. za.
RE/MAX of Southern Africa's reply31 Jul 2020, 15:48
Official
Good Day Benita. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: qa (at sign) remax . co. za.
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Benita M's updateReviewer Update
01 Aug 2020, 09:10I have already done that but ReMax has not responded to my email.
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Benita M's update01 Aug 2020, 09:10
Reviewer Update
I have already done that but ReMax has not responded to my email.
RE/MAX of Southern Africa's replyOfficial
03 Aug 2020, 08:59Hi Benita, we will follow-up with our QA department and revert back to you as soon as possible.
RE/MAX of Southern Africa's reply03 Aug 2020, 08:59
Official
Hi Benita, we will follow-up with our QA department and revert back to you as soon as possible.