Extremely poor service , customer service and intention to resolve disputes

Took lease on a property from Remax represented by Ian McKintosh as the Sales Agent, was promised that the property will be painted, cleaned, looking prime and ready for me to move in 1st August 2020. From the 27 to 31 July 2020, I have been requesting for access to measure curtain sizes, to perform a joint entry inspection with the Agent however was not successful. On Friday the 31 July 2020 at 15:00 the Sales Agent still has no interest in a entry inspection, in handing over the keys personally to me at the property. I collected the keys from his secretary. On Saturday morning at 11am the 1 August 2020, I went for an entry inspection before I decided to move in, only to find the property not cleaned and extremely filthy. There was dirt and grime marks on all the walls and cupboards. The windows and window sills were layered with dirt On dirt. There was absolutely no painting and cleaning done to any acceptable standard. The bathtub that the Agent mentioned will be replaced, was not replaced and was dirty and grimy, the unit overall was in a very poor and not maintained condition. I decided to call the Agent and report the matter, he mentioned that I must clean the property, paint the property as all the tenants do so. He was extremely rude, arrogant and acted as if I’m being a difficult tenant. I decided not to move into the property until it is painted, cleaned and restored as we agreed. Remax has taken absolutely no responsibility in this matter and have blamed the landlord and myself in this regard. I have reported the matter to Remax head office and their Quality Assurance department however 15 days later, they have not sorted out this matter, handed over the keys to the property, returned my deposit in full, infact the Branch Manager Hein De Lange, the Sales Agent Ian Mckintosh have ignored my calls, failed to resolve this matter and refuse to return my deposit and rent payments in full. I am now taking this matter further as it remains unresolved, this is the worst service I have ever experienced in years of leading and advise landlords and tenants not to engage with Remax or do business with them as they are ***** , irresponsible, have no integrity and no commitment in any regard. Iv now decided to look at an alternate property , have incurred additional rent and additional moving costs, no representative from Remax has contacted me, has apologized for the inconvenience or poor state of the property or even offered to offer me a replacement property, the property condition was absolutely disgusting and is very unacceptable and are a true reflection of the service they provide stay away, stay clear and do not rent with thirds agents.