Extremely pathetic service

I purchased a property through Sherill last year. The property was moved onto my name on 29 September 2016. To date I have not received the deposit from the tenant residing in the property nor have I received a signed copy of the lease from Sherill who is meant to be agent looking after the property to me.<br> <br> Whenever I call her, she always says that she will get onto it and then provides absolutely no feedback from her and when i do call her to follow up on the requested actions, she provides excuses to why it was not done. <br> <br> I am sick and tired of having to call her to get an answer. It's been 4 months since the property has been on my name and I have not received the items mentioned above. When I was in the process of purchasing the property, she was constantly calling me to find out how far in the process I was, and now that I have bought it, she is not providing any services that she promised.<br> <br> Needless to say, this has left a bad impression of the company for me and will not be doing any more business with them in future.<br> <br> Please get this issue sorted out immediately!