Bought new house now no electricity for 3 days

Trouble service from remax and there agent Shaun Murphy just bought a house throw this estate aganet now have moved we don't have electricity have being told by the agent Shaun it's not his problem and it's out of his hands got his sale so now done with us remax did not even know the house has prepaid electricity when I done the hand over was not even asked to sign a check list was told the fault would sorted out how does that happen when not check list was done more than welcome to send pictures head showers removed but the best of all we done have electricity for 3 days now gave a fault box and was told to reset it until it works this is how u treated after spend 1.7 million have being trying for hours still nothing This is what we get from remax will advise people not to buy throw them last house we bought throw Rawson never had issues. This is shocking how remax are only after sales and then it's done with u