MM
Manuela M
1 reviews | Active since Feb 2013
07 Aug 2019, 17:30
Bad, real bad managing rental agents
A complete disgrace. They are unable to manage rentals. Had a very bad experience with late payments of rent. Tenant left on 30th of June 2019, was paid the rental deposit on 4th July 2019 and the manager did not collect the electricity costs. I am out of pocket by almost R2k. They don't take any responsibility for their mistakes. All I am promised is that the tenant will be blacklisted? How does this help me? Today is the 7th of August and still have no communication. I have to take this further and go to Remax Southern Africa.
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RE/MAX of Southern Africa's replyOfficial
08 Aug 2019, 08:25Good Day Manuela. If you would like to lay a complaint, please email our Quality Assurance Department so they can investigate this matter on your behalf. HelloPeter doesn't display email addresses so I'll have to break it down: remaxqa (at sign) remax . co. za
RE/MAX of Southern Africa's reply08 Aug 2019, 08:25
Official
Good Day Manuela. If you would like to lay a complaint, please email our Quality Assurance Department so they can investigate this matter on your behalf. HelloPeter doesn't display email addresses so I'll have to break it down: remaxqa (at sign) remax . co. za