AL
Amosly L

1 reviews | Active since Jun 2012

10 Dec 2019, 07:40

Bad living condition for a house i bought for 1 160 000 in Greesnstone

I bought a house through RE/Max edenvale, i went to view and the house was perfect, the agent told me i wont fix anything, an by the way we buying an apartment that comes with a fully fitted kitchen and appliance. fast forward after the registration the previous owners asked me if the they stay a month extra they will pay for my rent and i agreed, time to move in we found the house dirty the kitchen unit is almost on the floor, they removed rails and the took the washing machine and left the other appliance, by the way this is ballwin properties it comes with appliances its standard, and they never mentioned on the contract that they will be taking the washing machine because i wouldn't have agreed to this. and the tap are liking, let go back to where i was promised that will move in and not do anything, the house is not what i bought, this was a lot of money, i will take this to consumer projection act says "if um not happy with what i bought i cab return or cancel

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Replies (5)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply10 Dec 2019, 08:01
Official
Good day Amosly. Sorry you experienced these frustrations with one of our offices. We will bring this to their attention, but if you would like to lay an official complaint, please email our Quality Assurance department: remaxqa (at sign) remax . co. za.
AL
Amosly L's update10 Dec 2019, 08:36
Reviewer Update
i sent an email, i need that washing machine back and the house fixed
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply10 Dec 2019, 08:41
Official
Thank you for taking the time to send the email. I have alerted our QA department. Somebody ought to get in touch with you shortly. If you do not hear back from anyone, you are welcome to call our Regional Support Office on 021 -seven hundred - 2 thousand.
AL
Amosly L's update12 Dec 2019, 09:34
Reviewer Update
Haven't heard anything from the Re max, and i know they are closing next week and i will be left with issues and i don't want to take this in the new year
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply12 Dec 2019, 09:42
Official
Good Day. Our Regional Support Office is closed today, but you can give us a call tomorrow on  021 -seven hundred - 2 thousand.