KM
Kwezi M

1 reviews | Active since Apr 2022

15 Apr 2022, 08:53

Appalling service

I am very disappointed in the service I received from property agent Chuma Phillip from the PE office of Remax. She is the most unprofessional individual I’ve had the displeasure to work with.

I saw a property for sale for R890 000 and I expressed my interest, she arranged for viewing and I told her I’m interested in the property, I further told her that I’d be offering the requested price of R890 000 for the property, I asked her for the relevant documents so I could start with application process. To this day, she deliberately ignored all communication from me. I got the shock of my life to see the property being placed under offer days after I asked her for the documents.

I am extremely disappointed at how unprofessional Remax employees are.

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Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply19 Apr 2022, 09:16
Official
Good Day Kwezi. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za