NJ
Nikita J

1 reviews | Active since May 2020

14 Apr 2021, 10:10

Actions speak louder than words.

I've been contemplating whether or not I should review them because it was all good up until the paperwork had to be done, once we were in full swing of getting the house the agent just ghosted, we had to follow up with the agent and that was unacceptable, it made it worse when we tried to contact their office for help but was told that we had to deal with our agent. Buying a house is no joke and to be left in the dark is the worst thing ever. Their lack of information and almost no communication is just frustrating and they seem to only care about money as long as they've made their sale they no longer care about you. Beware of them! I am sure not all agents are like this but ever agent I have ever met hasn't proven me wrong so be careful and keep tabs on them.

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Replies (1)
RE/MAX of Southern Africa
RE/MAX of Southern Africa's reply14 Apr 2021, 10:34
Official
Good Day Nikita. Thank you for bringing this to our attention. We'd like to ensure that your complaint is dealt with correctly, kindly email the details of your concerns to our QA Department so they can investigate this matter further. HelloPeter doesn't display email addresses, so we'll have to break it down: clientservices (at sign) remax . co . za