Remax Finest Brackenhurst Bad service

Remax Finest Brackenhurst, I have been waiting for my deposit from the these agents for over 1 month. I had to send endless WhatsApp messages to Heather Gaunt,.begging for my money, at her own sweet time after kicking and biting her with words I was given R7k out of R10k. I left the property after 4 months because I wasn't protected as a tenant. The agents let the landlord bully me. Behind the landlord's back they bad mouth him and then in front of him, its a different story. All I can say is that this Remax branch Brackenhurst is the worst ever. Imagine begging for your deposit. I was told that the delay is because the blinds string is not working. Imagine holding R10k of my deposit to fix a string on blinds. Heather Gaunt, Lerato Kosi, I don't wish the service I was given on anyone. Reimbur*****t of a rental deposit is an urgent matter. How do you hold R10k to fix a string of blinds.