BK
Brandon K

1 reviews | Active since Apr 2015

24 Apr 2015, 14:53

Relocation Online VISA's be very wary

No one from management at this company ever makes the time to discuss matters with me about any VISA issues, invariably I do the following up.<br> Not only that but some person from accounts feels that they can argue moot points with me regarding my family and I's VISA application, not very cool at all. <br> As a customer I really feel disappointed in your services.<br> Especially the way my mom in law's VISA is being handled and then there is the audacity to try and charge me for a non -result which took over a year and a half to clarify.<br> If it were not for me constantly phoning the company only to discover that Jabu who was supposed to be assisting me had eventually resigned from your company then no one would have ever assisted me.<br> Do you really need my business, because it certainly doesn't look like it to me.<br> I've been in printing for 40 years and can't believe the difference in customer service of my company compared to yours!<br>

0
Replies (1)
Relocation Online
Relocation Online's reply11 Aug 2022, 12:32
Official
Dear Bradon,

We apologize for the experience you had and the services you received.

We trust you have received your visa and hope that everything worked out for you.

Regards,
New Management
Relocation Online