Relocation Link - Poor erroneous service

Celeste from Relocation link was asked to open an individual rates and taxes account yet proceeded to open a business rates and taxes account with COj. I have been charged 3x the amount on a monthly basis and Relocation Link is just missing in action. I have now been handed over to legal and have been cut off from all essential services due to this error. Highly disappointed in this company and would not recommend to anyone